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The Secret Ingredient for Staying Popular & Profitable | FoodPower is a restaurant consulting firm that coaches industry leaders to leverage strengths, create concepts, refine menus & identify opportunities to increase revenue & capatalize on the changes in today's dining out patterns.
The first way to prepare for the coming year is to review the past 12 months. One thing we've been doing for our clients at FoodPower is taking inventory. We take a look at what worked and what didn't work -- from promotions and specials, to management and operations. As we enter the new year, we ask, are you operating with a Dream Team or do you have some weak links? Is your guest service satisfactory? All of these things are as important as documenting recipes, taking inventory, costing out menus, and taking a closer look at schedules, salaries, wages and benefits as new laws arise.
The National Restaurant Association conducted a survey this year and determined that guests love to hear their names called, rather than being given a number. They also like to be addressed when they leave an establishment. Starbucks is a company that does both well and it's important to take note as we enter 2016 with an abundance of restaurants on our dining landscape. Service will be a determining factor when it comes down to who thrives in the coming months.